Key Tasks

  • Own & manage the support of the project delivery team in all day to day delivery related activities to ensure success.
  • Own the management of staff to include the validation and approval of company timesheets.
  • Support all pricing and bid works with knowledge of industry best practice and current company policies and capabilities when required.
  • Work with the SHEQs manager/department on all matters regarding the day to day delivery of projects relating to safety of the field teams.
  • Work with the technical services manager on all matters regarding the day to day delivery of projects relating to technical and quality delivery by the field teams.
  • Provide support to members of the company delivery team as and when required.
  • Be the main point of influence regarding the company direction on day to day field delivery matters.
  • Be the main company interface on matters regarding framework agreements and contracts.
  • Receive & validate all relevant instructions from the client where required.
  • Provide support to other service managers when requested.
  • Collate & update databases/trackers with new instructions when required.
  • Check and prepare instructions to partners & suppliers.
  • Issue instructions with relevant purchase order to partners, suppliers & internal teams.
  • Provide support to other service managers when requested.
  • Record incoming reports & issue regular outstanding reports details. Deal with all queries relating to this task.
  • Manage & have regular meetings with suppliers/partners to ensure they meet delivery timescales in accordance with SLA’s.
  • Understand, adhere to and promote company policies and processes.
  • Any other duties deemed appropriate by the business

Qualifications and Experience

  • Must have held a similar position previously. (E).
  • Have proven experience in telecoms industry. (E).
  • Demonstrate proven experience in the UK cellular market. (E).
  • Hold a formal project management qualification. (D).
  • Hold a formal H&S qualification. (D).