IRIS Service Delivery UK Limited is an independent company delivering Telecommunications services across Mobile, Fixed and Optical Networks.
Our expertise lies in the delivery of end to end services and our capabilities include, but are not limited to:
• Project and Programme Management
• Site Acquisition and Design
• Civil Works
• RAN Installation and Commissioning
• Rigging & Transmission solutions
• Fixed Network Installation and Commissioning
About the Role:
Iris is currently looking for an experienced Permit Manager to manage all outage applications ensuring that they are submitted successfully and in a timely manner.
• Responsible for all aspects of permits for projects as per company and client requirements
• Oversee the works of the permit co-ordinators
• Submit permit requests to sustain the project volumes
• Support the Project Co-ordination team with the other functions (i.e. access requests, POs, CPPs etc.) as reasonable required
• Provide high levels of customer service at all times
• Work to a high standard of accuracy, efficiency and organization
• Scheduling and planning of telecom installations
• Activity tracking of site visits/installs/documentation
• Ensure all outage applications are submitted in a timely manner
• The maintenance and update of project databases/trackers
• To maintain professional development to meet the changing demands of the job, participate in appropriate training activates
• To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job
• Carry out all work in accordance with the Company`s Quality Procedures
• Work safely at all times in accordance with the Company`s Health and safety Arrangements
Any other duties deemed appropriate by the business.
Qualifications and experience:
• A strong background in scheduling and planning
• Strong leadership and interpersonal skills
• Excellent customer service skills
• Confidence to deal with customers over the phone- including conference calls
• MS Office intermediate to expert user
Every application is valued, and we will let you know the outcome of your application via phone or e-mail. If you would like clarity on any decisions, we are more than happy to provide feedback on your application.